- Answer inquiries from your web and all major channels in two minutes, 24/7/365
- Propose similar properties if the unit is not available
- Propose to combine properties for large groups
- Fill gaps in your grid with shorter or longer stays
- Easily advertise specials
Add a virtual reservationist to your team!
Add a virtual reservationist to your team!
[top]Answers inquiries in two minutes
Answering inquiries within minutes raises your chances to get the booking by 40%!
Vacation Rental Booster adds a virtual reservationist to your team - he answers inquiries in two minutes
Whether the request comes from your Custom website,or Homeaway,Tripadvisor,Flipkey... or any other EscapiaNet partner, the prospect gets a nice proposal with available units and their exact prices.Plus answers to frequently asked questions.
[top]Propose similar properties if the unit is not available
When visitors are on a property page, if usual websites just display "property not available".Your reservationists are more clever, they can propose other properties for the same dates...so is VR-Booster!
VR-Booster proposes properties that are similar and available
When visitors look at the availability of a given property, if the dates they select are not available, VR-Booster proposes them the choice to view similar properties available for these dates, contact us, or view available dates for that property, or change dates..
[top]Propose to combine properties for large groups
Today when someone who seeks accommodation for a group (let’s say 15 to 30 persons for example) reaches your website and enters a high number of persons, he finds no availability...
Show large groups how you can accommodate them in available properties next to each other
Today, with a bit of luck, that visitor sends a contact us email and through hard work your reservation team puts together an offer proposing to use several properties that are available and very close to each other. With less luck this large group goes to a hotel to be accommodated together. Our groups page does that work online for your reservationist.
[top]Fill gaps in your grid with shorter or longer stays
In high season we are all happy to focus on stays respecting the minimal stay length at high rates, let’s say a weekly Saturday to Saturday. But in low season we make exceptions - a stay below the usual requirement is better than an empty property. Similarly much longer stays can be interesting in low season even at a discounted rate. Your reservation team deals with that when contacted, but is your website able to propose the same?
VRS booster manages different navigation processes for shorter or longer stays
Short stay requests are directed to a customizable short rentals page. Long term rentals are directed towards the long term page. It is up to you to define what is short and what is long based on the specificities of your business.
Long term rentals page is easy to edit
This page is easy to edit through a custom admin interface where even reservationists can easily create a « classified » See http://www.rentego.com/apartments-for-long-stays/
[top]Easily advertise specials
There have always been special and bargain hunters, but hard times and yield management make them even more necessary.
Our specials page is even editable by html dummies
The specials page comes with an easy interface that allows your reservationists to edit everything, and list advertised properties without having to re-enter property details. Creating a special can take as little as 2 minutes Listings are well-connected to online reservations and kept up-to-date.
You have maybe wondered how you can make money on area pages that get a lot of traffic but drive few conversions...VR Booster's specials are also designed to do that.
You can display specials even in area information pages
Just tick one box and your special will also display on static pages that give area information etc. It is time for all the work you put in updating these pages to bring a return!
[top]Save on labor costs thanks to more online reservations
Online reservations spare your team multiple contacts
The industry average is around 1 online booking to 4 phone inquiries. What happens to labor costs if you double your online conversion rate?
Let's consider the usual process for a phone/email inquiry:
- Email 1: availability and price? or Internet?
- Email 2: parking or dog or Internet?
- Email 3: where is it located? Is it safe?
- Email 4: what are the payment conditions?
- Email 5: when can we enter? How to get there?
- Email 6: OK we want to reserve, please call us…
More online reservations mean you get the information directly in your VRS database, which is much cheaper, faster, and induces less errors.
Assuming a total cost of $30 per hour for a rental agent, assuming each of the steps above takes 5 minutes on average, an online reservation saves you 15 dollars - compared to reservations through phone/email. Doubling your online conversion rate could mean saving 1% of yearly commissions in labor cost.
This does not even include the time saved on inquiries that do not result in a booking. For example, the copy paste from the website search results allowed by quickclick booking path (2 minutes vs 5 when your rental agent needs to prepare an email with quick quotes); the calls avoided because prospects check location on Google maps by themselves, and so on...